Ombudsmen and complaint-handling bodies
The external links below are to official websites for many of the ombudsman and complaint-handling schemes in operation in the UK. For more information visit the website of the British and Irish Ombudsman Association.
Ombudsman schemes in the UK
- Parliamentary and Health Service Ombudsman (complaints about UK government departments and public bodies, the NHS)
- Estate Agents Ombudsman
- Financial Ombudsman Service
- Housing Ombudsman Service
- Independent Police Complaints Commission
- Judicial Appointments and Conduct Ombudsman
- Legal Services Ombudsman
- Local Government Ombudsman
- Northern Ireland Ombudsman (complaints about NI government departments and public bodies)
- Northern Ireland Police Ombudsman
- Pensions Ombudsman
- Public Service Ombudsman for Wales
- Removals Industry Ombudsman Scheme
- Scottish Legal Services Ombudsman
- Scottish Public Services Ombudsman
- Telecommunications Ombudsman (Otelo)
Other complaint-handling bodies
- Adjudicator's Office (complaints about HM Revenue & Customs, Valuation Office Agency, Public Guardianship Office, Insolvency Service)
- Advertising Standards Authority
- Commissioner for Public Appointments
- Independent Case Examiner (complaints about Child Support Agency, Debt Management, Disability and Carers Service, Financial Assistance Scheme, Jobcentre Plus, Northern Ireland Child Support Agency, Northern Ireland Social Security Agency, Pension Service, Rent Service)
- Independent Complaints Adjudicator for OFSTED and the Adult Learning Inspectorate
- Independent Complaints Reviewer (complaints about Land Registry, National Archives, Charity Commission, Housing Corporation)
- Independent Review Service for the Social Fund
- Information Commissioner
- Law Society Consumer Complaints Service (complaints about solicitors)
- Office of Communications (Ofcom)
- Office of Independent Adjudicator for Higher Education
- Office of the Immigration Services Commissioner
- Prisons and Probation Ombudsman
- Scottish Parliamentary Standards Commissioner
- Scottish Prisons Complaints Commissioner
- Standards Commission for Scotland
- Postwatch
- Waterways Ombudsman
Scottish
Cymru / Welsh
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